Terms and conditions

1. LICENSE AND OPERATION

Hot Streak Casino is licensed by the UK Gambling Commission (UKGC) under license number 57869, which permits us to conduct our online gaming business in the United Kingdom and other jurisdictions where we are authorized.

Our operations are also regulated by the Gibraltar Gambling Commission (RGL No. 125). We reserve the right to deny access or suspend accounts for players from jurisdictions not permitted by UKGC regulations.

2. REGISTRATION AND LOGIN PROCESS

To create an account on Hot Streak Casino, you must register using our online registration form and provide valid personal details and identification documents as required by our Know Your Customer (KYC) procedures.

Upon successful registration, your account will be activated within 24 hours or sooner if we receive clear documentation from you. Please note that only one account per person/household/IP address is permitted.

3. GAMES AND SOFTWARE PROVIDERS

Hot Streak Casino offers a wide selection of games developed by reputable software providers, including but not limited to:

• Pragmatic Play
• Relax Gaming
• ELK Studios
• Quickspin

We have over 1,400 games available in our library, covering various genres such as slots, table games, live-dealer titles, and specialty games.

4. BONUSES AND PROMOTIONS

Our bonuses are offered to new UK players only unless stated otherwise. Welcome bonuses consist of up to £1,500 bonus funds plus 250 bonus spins as a tiered match:

• First deposit: 100% up to £300 + 100 bonus spins
• Second deposit: 50% up to £400 + 70 spins
• Third deposit: 100% up to £800 + 80 spins

You must accept our terms and conditions on the bonus page and complete a minimum first-time deposit of £10 using GBP. Bonus funds and spins are credited automatically or within 15 minutes after acceptance.

5. VIP AND LOYALTY PROGRAM

We reserve the right to invite players to join our informal tier system based on stake-volume, deposit frequency, and overall play activity. Members will receive bigger bonuses, faster withdrawals, higher limits, and exclusive events.

Loyalty Program rewards are credit-based with no points system involved. 10 free spins are credited automatically for weekly wagers of £25 or more. These spins are valid on Big Bass Bonanza 1000, Cowboys Gold, Lucky’s Wild Pub games only.

6. PAYMENT METHODS AND BANKING TERMS

We support various payment methods for deposits and withdrawals:

• Visa/Mastercard (min £10, up to £10,000, instant)
• PayPal/Apple Pay (min £10, up to £10,000, instant)
• ecoPayz/Skrill (min £10, up to £10,000, instant)

Withdrawal methods include bank transfers and e-wallets with minimum deposits of £10. Withdrawals are typically processed within 1-3 banking days.

7. KEY TERMS AND CONDITIONS

All bonus terms apply, including but not limited to:

• Wagering: 35x–40x for bonus funds; 40x for bonus-spins winnings
• Max bet: £5 during wagering period
• Game restrictions: Some games are excluded from bonus contribution

Deposit limits may be set by players daily/weekly/monthly via the cashier. Withdrawal limits are as follows:

• Daily max £5,000
• Weekly £10,000
• Monthly £20,000

For verified VIPs, higher withdrawal limits apply.

8. RESPONSIBLE GAMBLING FEATURES

We offer various tools to support responsible gaming practices:

• Self-set deposit limits (daily/weekly/monthly)
• Session-time reminders
• Reality-checks
• Cooling-off periods (7–30 days)